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BISMARCK — Landline 911 calls now appear to be operational, according to the North Dakota Emergency Services.
A fiber-optic line 7 miles north of Bismarck was damaged Thursday, Sept. 15, causing an outage for landline 911 calls in western North Dakota.
Cellphone callers were not experiencing issues, according to a statement by North Dakota Emergency Services, only landline callers.
When callers used a landline to dial 911 they experienced "dead air" before the call would disconnect, according to police.
State Radio dispatchers were still able to receive a caller's location and phone number when a call disconnected. They immediately called back if the call dropped.
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This did not delay dispatching emergency responders after receiving information from 911 callers, according to Emergency Services.
