For 5 Questions this week, the Herald speaks to Taylor Castoreno, who owns Precise Cleaners, with her husband, Aaron. The business is located at 711 N. Washington St. Ste. 207.
Q: Please tell us about yourself and how you came to run your business.
A: My husband and I decided almost 10 years ago, we were applying for jobs and everything, and we just decided to start up a cleaning business. We've been in business almost 10 years.
Q: What services do you offer? What would you say to someone who is hesitant to hire a cleaning service, because of the pandemic?
A: We offer commercial cleaning and residential cleaning, as well as PCS move-out cleaning. PCS is when (Airmen) get orders and get transferred. They're moving out of their home on base and it has to be cleaned. As far as if you're hesitant, don't be. We are here to provide service for you. We want to help you free up your time, and just make sure that you're living in a clean environment. We’re making sure that all of our employees are healthy. We work around whatever the client would like. We customize, and we are very flexible. We definitely customize to make you more comfortable in your own home. If you prefer we wear masks, then that's upon request as well.
Q: You seem to have a very entrepreneurial mindset. Have you always wanted to own your own business? Have you owned other businesses?
A: My husband and I have both worked elsewhere. We've worked at other places in town and out of state, as well. We've always just come back to being our own boss and wanting to help others and serve the community. My husband used to own Designated Drivers for a couple years. We closed that in 2010. We had that for a few years, then my husband started a small construction and landscape company.
Q: Why did you decide to focus on the cleaning business?
A: For me, it's the clients. We've had nothing but great clients. We've been the ones where you treat the client well and they stick around. We've had our ups and downs obviously, but what business doesn't? This one just worked out for us.
Q: How busy are you guys right now? What's a goal you would like to accomplish in the future?
A: We've been pretty busy. We've actually grown more since COVID has started, and we're always looking for good employees. We would definitely love to expand in other cities and even to possibly franchise out.