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How does the North Dakota Job Service work? Grand Forks center manager explains.

The Grand Forks Herald sat down with Dustin Hillebrand, Grand Forks workforce center manager at North Dakota Job Service, for 5 Questions this week.

Dusty Hillebrand Photo 2.jpeg
Dusty Hillebrand, Grand Forks workforce center manager at North Dakota Job Service.
Jacob Holley / Grand Forks Herald
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GRAND FORKS — The Grand Forks Herald sat down with Dustin Hillebrand, Grand Forks workforce center manager at North Dakota Job Service, for 5 Questions this week.

Q: How did you get started with Job Service North Dakota?

A: So I was laid off from a job, and I had come into job service to work with the Disabled Veterans Outreach Program Specialist that was here at that time, and he told me that he would be retiring at the end of the year, and I just kept my eye open on it, and when he retired, I applied for the position. (It was) just kind of perfect timing, I guess. And then I started in February of 2015.

Q: What are your duties at Job Service North Dakota?

A: I oversee all of our programs that we worked with in the office here.

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Q: What services does Job Service North Dakota provide to job seekers?

A: The first one that we have that everybody understands is the resource area. So we have an online job bank for the state, and we have businesses who post their (jobs) in there, and then people can come in and use our computers to look for those jobs. They can also write a resume and that system and apply for some of those jobs through our system. Sometimes they can click on it, and they'll be taken out of our system into whatever company’s websites they can apply there. So that's kind of what a lot of people think about with Job Service. We also have our Workforce Innovation and Opportunity Act, which is a training program for those who qualify for it. So there's two parts, adults and youth, where we can do classroom training, on the job training and work experience where that person is actually an employee of Job Service, and so we're covering those wages for that work experience. We can do classroom training for those folks for positions that are on our in-demand occupation list, and we can do that through providers in the area that are on our list of registered providers.

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Q: What services does Job Service North Dakota provide to employers?

A: Employers, first, they can post jobs in our system (so) job seekers can find them. Our business services folks can help those businesses improve their job descriptions so that job seekers will look at them. They hold multiple job fairs across the state. Here in Grand Forks, we do a big one in the spring and the fall, but then we have multiple hiring events and small job fairs throughout the course of the year. Last year, we did our drive-thru job fair. This year, we're going to be doing a tailgate job fair in July, hopefully, and we just have a number of other hiring events. We have businesses that’ll come in for a couple hours a day. They might be here one day a week,(or) they could be here for three days in a row just hoping to catch job seekers as they come into the building.

Q: What are some of the biggest challenges facing job seekers in Grand Forks?

A: Some of the challenges that job seekers are facing right now are a lack of skills that the employers are looking for. That's where our Workforce Innovation and Opportunity Act comes into play. For those who qualify, we can help them build those skills. There's some other programs out there across the state right now. CareerBuilder is one that folks can use for different two-year degrees. But trying to develop those skills I think is an important one.

Related Topics: 5 QUESTIONSLOCAL BUSINESS
Jacob Holley joined the Grand Forks Herald as its business reporter in June 2021.

Holley's beat at the Grand Forks Herald is broad and includes a variety of topics, including small business, national trends and more.

Readers can reach Holley at jholley@gfherald.com.Follow him on Twitter @JakeHolleyMedia.
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