Linda Johnson, executive vice president of operations at Digi-Key, has been named as one of 2020’s Notable Women in Technology, by Twin Cities Business.
Johnson is responsible globally for Digi-Key’s customer service, sales operations, accounting and finance and pricing and logistics. She is well recognized within the company for leading the primary customer-facing team that has earned Digi-Key industry awards for its best-in-class service.
“It’s an honor to be recognized, especially during such a challenging year for everyone, and we couldn’t have done it without the continuous steady support of each and every team member along with our customers and suppliers,” said Johnson in a news release.
As the COVID-19 pandemic began to impact the United States in March, Johnson worked with the information technology department to set her team up to work remotely in just over two weeks, including a remote call center, with little disruption to Digi-Key’s customer service levels. Workers at the center manage nearly 3 million calls and process 5.3 million orders annually.
“We are extremely proud and delighted for Linda to receive this honor, as she is one-of-a-kind in her depth of character and leadership effectiveness,” said Dave Doherty, president of Digi-Key.
Johnson started working at Digi-Key 32 years ago picking and invoicing orders, and advanced to become part of the executive leadership team overseeing all operations at the electronic component distributor.
Johnson has promoted numerous corporate initiatives which have helped Digi-Key scale quickly and manage its growth to more than $3 billion in annual sales and employ more than 4,000 employees around the world. She was a leader in starting a chapter of Women in Electronics in Thief River Falls, and she serves on the group’s board. She is also a key sponsor behind the company’s Accelerated Learning Program at Digi-Key.
Twin Cities Business’ Notable Women in Technology recognizes accomplished women in the field of technology in Minnesota. Johnson was chosen based on her professional, civic and philanthropic achievements, including her abilities to effect change and serve as a role model and mentor to other women in the industry.